Improve success rates and patient retention for your clinic
By reviewing your end-to-end patient experience and being the voice of the patient, I help clinics deliver exceptional levels of care and higher success rates, resulting in a more profitable and successful clinic.
As a previous patient, and now supporting over 700 other patients, I have a vast understanding of what a good experience looks like, and the support that is needed.
After reviewing your full end-to-end patient experience, I propose a personalised strategy for offering exceptional levels of support to your patients and deliver workshops on emotional impact of treatment and the support patients need.
Provide excellent levels of care for your patients
What service do I provide?
- Full review of end to end service to patients
- Run focus groups with staff and patients.
- Present a personalised strategy to enhance support structure.
- Provide training and workshops to staff.
- Set up support structures where necessary.
- Suggest changes to structures to provide excellent patient support
What benefits will you see from working with me?
- Be seen as the experts in your field – leading the way and setting an example.
- Increased patient satisfaction, leading to repeat business and recommendations.
- Increased market share and revenue.
- Increased success rates due to patients being in a better emotional state and better able to cope with treatment.
- Unique support offering to differentiate against competitors.